NOESIS COGNITIVE CENTER & TECH SOLUTIONS LTD
Registration Number: HE 467467
Registered Office: 41 Athalassis Avenue, 2221 Nicosia, Cyprus
1. Terms of Use
1.1 General Terms
The use of this website and the services of NOESIS COGNITIVE CENTER & TECH SOLUTIONS LTD (hereinafter referred to as the “Company”) is subject to the following terms and conditions.
By visiting this website or making purchases, you agree to be bound by these terms.
1.2 Products and Services
Our products are intended exclusively for personal and non-commercial use, except in selected cases.
The Company shall not be liable for any improper or inappropriate use of the products.
1.3 Amendments
The Company reserves the right to modify these Terms of Use and related policies at any time. Any changes will be published on our website.
2. Shipping Policy
2.1 Dispatch Time
Orders placed by 17:00 (5:00 PM) on working days are dispatched within the same working day.
Orders placed after 17:00 or on non-working days are dispatched on the next working day.
2.2 Delivery Time
Delivery within the Republic of Cyprus is estimated between 1–5 working days.
During peak periods (e.g., holidays), delays may occur.
2.3 Shipping Methods
Orders are shipped via cooperating courier services, with the option of pickup point delivery or home delivery, depending on availability. Customers are informed of available options prior to completing their order.
2.4 Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and the weight of the order.
3. Returns Policy
3.1 Right of Withdrawal
In accordance with EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days from the date of receiving the product, without providing any reason.
3.2 Return Procedure
To exercise your right of withdrawal:
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Complete the Withdrawal Form available on our website.
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Return the product in its original condition and packaging, without damage.
3.3 Refunds
Refunds are processed within 14 days from the receipt of the returned product, using the same payment method originally used for the purchase.
3.4 Exceptions
Returns are not accepted for products that:
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Have been used.
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Are personalized or custom-made.
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Have been damaged by the customer.
4. User Responsibility
Users are required to provide accurate and complete information when placing an order.
The Company shall not be responsible for delays or errors resulting from incorrect or incomplete information provided by the customer.
5. Disclaimer of Liability
The Company makes every effort to ensure the accuracy of the information provided on this website. However:
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The Company shall not be liable for any direct or indirect damages, losses, or expenses arising from the use of our products or services.
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The Company shall not be responsible for delivery delays caused by third parties, including cooperating courier companies.
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The Company shall not be liable for damage or loss of an order after it has been handed over to the courier.
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The Company shall not be responsible for delays or issues caused by extraordinary circumstances such as natural disasters, strikes, or peak periods (e.g., holidays).
In case of a shipping issue, please contact us Using our Form
The Company’s liability is limited to the delivery of the order to the cooperating transport provider.
Medical Disclaimer
Our products are not intended for medical use, diagnosis, or treatment of any disease and cannot replace professional medical advice.
Use of the products is at the customer’s own responsibility.
6. Privacy Policy
6.1 Data We Collect
To process and ship orders effectively, we collect only the necessary information:
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First and last name
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Shipping address
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Phone number
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Email address
6.2 Use of Data
Personal data is used exclusively for processing your orders and is not shared with third parties, unless required by applicable law (e.g., tax authorities).
6.3 Data Retention
Your data is retained only for as long as necessary to complete your order and/or comply with legal obligations.
6.4 Right to Erasure
Customers have the right to request deletion of their personal data by submitting a request to Use our Form
Deletion will be completed within 30 days from receipt of the request, unless otherwise required by law.
6.5 Data Security
We implement modern security standards to protect your data from unauthorized access, alteration, or loss.
7. Contact
For any questions or inquiries, you may contact us at:
Email: Use our Form
Telephone: +357 22276910
NOESIS COGNITIVE CENTER & TECH SOLUTIONS LTD is committed to providing high-quality services in accordance with European legislation, ensuring a positive experience for every customer.
Last Updated: 20.12.2024
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